Yes, our website is protected by hCaptcha and uses secure payment processing.

Contact care@vanto.ch immediately. We'll try to accommodate changes if the order hasn't been processed.

Our pieces are made from:

• upcycled acrylic glass
• 100% recycled acrylic glass
• plant-based acetate
• gold-plated stainless steel studs and backs
• gold-plated stainless steel hoops
• gold-plated silver hoops

Yes! Our commitment to sustainability includes:

• Using recycled materials, our recycled acrylic glass produces 70% less CO2 emissions compared to virgin acrylic
• Practising zero-waste manufacturing
• Sourcing materials in Europe when possible
• Using sustainable packaging

Our jewellery is crafted locally in Switzerland:

• Laser-cut and produced in our studio in Nidau
• Assembly is partially done in collaboration with people with disabilities
• Each piece is made with care and attention to detail

Our commitment to social impact includes:

• Donating 1% of all sales to social initiatives
• Partnering with disability support organisations for product assembly
• Supporting local Swiss production

Yes, clip-on earrings are available in the Anikó and Iluska styles. Please note that as these earrings are custom-made, they are not eligible for returns or refunds. For more information, please contact us at info@vanto.ch.

We're thrilled to offer customisation options to make your purchase truly unique! Please leave a note with specific instructions or preferences for your customisation at info@vanto.ch.

Acrylic glass is fragile, so please handle the earrings with care. To clean them, use a damp microfiber cloth. Avoid using alcohol or solvents, as they can damage the material, especially with iridescent and mirrored acrylic glass. Be careful with perfumes and creams that contain alcohol. We recommend that you first finish getting ready and put on the earrings last.

If your item requires repair due to a production issue, please contact us at care@vanto.ch with details about the issue and include photos. We'll assess the situation and provide instructions on how to proceed. Please note that we work with upcycled materials and may not have all colours in stock.

Our warranty covers production defects for 6 months from the date of purchase. Any other issues, such as cracks or breakages, will incur additional charges. Earrings will be replaced for a fee. Earrings sent in uncleaned condition will be discarded. Cracks or breakages cannot be repaired; the parts must be replaced.

You can find our jewellery in several ways:

• Online: Shop our complete collection at vanto.ch
  
• Stockists: Current retail locations are listed on our website
  
• Nidau Workshop: By appointment only (this is our production studio, not a store)
  Please note: Our Nidau location is a production-only workshop space.
  Visits to the Nidau workshop require a prior appointment. For appointments, please contact Veronica at info@vanto.ch.

We focus on direct-to-consumer business and are not accepting new wholesale partnerships.